Your Athletic Gear Fast!

At Lift Me Up®, we aim to deliver your orders efficiently and reliably. Below are the details of our shipping process:

1. Processing Time:
Orders are typically processed within 2-4 business days after purchase.
During peak seasons or promotional periods, processing may take up to 5 business days.

2. Shipping Options:
Standard Shipping: Delivery within 3-10 business days after processing.
Expedited Shipping: Delivery within 2-3 business days after processing.
Overnight Shipping: Delivery within 1 business day after processing.

3. International Shipping:
We ship worldwide! Delivery times vary by destination, typically between 7-14 business days.
Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.

4. Tracking Your Order:
Once your order ships, you will receive a confirmation email with tracking details to follow your package’s journey to your doorstep.

Return Policy

Your satisfaction is our priority! If you’re not completely happy with your purchase, we offer a flexible return policy:

1. Eligibility for Returns:
Items must be returned within 30 days of purchase.
Products must be unused, in their original condition, with tags attached and proof of purchase included.

2. Non-Returnable Items:
Digital products or gift cards are not eligible for returns or exchanges.

3. Return Process:
Visit our Returns Page to request a pre-paid return label (available for domestic orders). You’ll need your order ID and billing details to complete the request.
Pack the items securely and attach the return label to the package. Drop it off at the nearest carrier location specified on the label.

4. Refunds:
Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned items.
Original shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged item).

5. Exchanges:
If you wish to exchange an item, please follow the return process and place a new order for the desired product.
For further assistance, contact us at email lamonocean@yahoo.com or call (910) 206-5758